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Welcome to We Care, a Non-Emergency Medical transportation Company

FAQ’S

Frequently Asked Questions

(FAQs) – Non-Emergency Medical Transportation (NEMT)

NEMT is a service designed for individuals who require transportation to medical appointments but are not in an emergency situation. It is particularly helpful for those who need assistance or specialized equipment, such as a wheelchair or stretcher.

People who have mobility issues, recent surgeries, or conditions that prevent them from driving often use NEMT. It’s also beneficial for individuals whose family or friends cannot provide transportation or don’t have suitable vehicles.

Unlike public transportation, NEMT provides door-to-door service, helps with loading mobility equipment like wheelchairs, and ensures timely arrival at medical appointments. It offers personalized assistance that public transport cannot.

Approximately 3.6 million Americans miss or delay medical care each year due to transportation barriers. NEMT services help bridge that gap for those without access to reliable or appropriate transportation.

The cost depends on:
  • Type of transportation needed (ambulatory, wheelchair, or stretcher)
  • Time of day the service is required
  • Distance traveled (mileage fees)
  • Wait time for round-trip services
  • Additional attendants (if any)
Coverage varies significantly. Some insurance plans may offer partial or full coverage, while others may not cover it at all. It’s best to check with your provider.

No, there is no national standard rate. Prices differ by provider and region.

You can contact We Care Transport at (813) 333-8900 to get accurate pricing and learn more about available options.

They help ensure timely medical care for individuals who would otherwise miss appointments due to lack of appropriate transportation—ultimately improving health outcomes.